Withdrawal, Returns, Refunds

Non-returnable Items

Due to the nature of the products provided, we do not accept returns, and all sales are final once the parcel is dispatched.

Cancellation

If you wish to cancel your order, please contact us as soon as possible. If the order has been dispatched, we will not be able to cancel it.

Refunds

If we have not yet dispatched your item and you wish to cancel, you will be automatically refunded to your original payment method within 10 business days. Please note that your bank or credit card company may take some time to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at contact.stitchnchill@gmail.com.